TelumX, LLC Privacy Policy
Last updated: April 12, 2023
TelumX.com, operated by TelumX, LLC ("we", "us", "our", or the "Company"), is committed to protecting the privacy of our users ("you", "your", or "user"). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website, TelumX.com ("Website"), and the associated services (collectively, the "Services").
By using our Website and Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or Services.
1. Information We Collect
(a) Personal Information
We may collect the following personal information from you:
- Name
- Email address
- Phone number
- Mailing address
- Billing information
- IP address
- Usage data and preferences
(b) Non-Personal Information
We may collect non-personal information about your usage of our Website and Services, which may include:
- Browser type and version
- Operating system
- Referral source
- Length of visit
- Page views and navigation paths
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our Services
- To communicate with you about your account, inquiries, or support requests
- To process payments and manage billing
- To personalize and improve your experience using our Website and Services
- To monitor and analyze usage and trends
- To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We will not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With our service providers who perform services on our behalf and are contractually obligated to protect your information
- In the event of a merger, acquisition, or sale of assets, where user information may be transferred as a business asset
- When required by law or in response to a legal process, such as a subpoena or court order
- To protect the rights, property, or safety of our users, the public, or our Company
4. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations , resolve disputes, and enforce our agreements.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. International Transfers and GDPR Compliance
For users in the European Union (EU) and European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Your personal information may be transferred to, stored, and processed in countries outside the EU/EEA, which may have different data protection laws. By using our Website and Services, you consent to the transfer of your information to these countries.
Under GDPR, EU/EEA users have the right to:
- Access their personal information
- Rectify inaccurate or incomplete information
- Request erasure of their personal information
- Restrict the processing of their personal information
- Object to the processing of their personal information
- Request data portability
To exercise these rights, please contact us at [email address].
7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our Website and Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete it. If you believe that a child under 16 has provided us with personal information, please contact us at [email address].
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last updated" date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
10. Your California Privacy Rights
If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties for their direct marketing purposes. To make such a request, please contact us at [email address].
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
TelumX, LLC
204 Ellen Street
Boise, Idaho 83704
United States
Email: legal@telumx.com
By using our Website and Services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Website or Services.